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Customer Reviews

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

Cus 1
“Very prompt delivery and service. Item bought was reasonably priced as just the item I wanted. Recommended for all coins and future purchases ”
16 hours ago
tchibo4030
“Great customer service, easy to use website and they delivered the times they said they would. I definitely recommend. My husband loves his 2024 gold coin a year to celebrate his 40th birthday.”
18 hours ago
Dave Mitchell
“Good selection, great service, good prices, speedy delivery.. what’s not to like 👍”
18 hours ago
Simon
“I've been using Chards for Gold and SIlver delivery and storage for the last 5 years so they must be something right... 'cos mamma didnt raise no fool! ”
a day ago
Robert Fage
“Smooth transaction”
a day ago
Andisa
“It was a really simple service and the goods arrived in a matter of days. This was a referral from the Goldsmith in Harrogate called IIanson. They were honest enough to tell us about Chards and between the two of them, its been a brilliant experience.”
a day ago
Robert Fage
“I have been a customer of another well known company and had a poor experience so I decided to hunt around for an alternative supplier. That happened to be Chards. being an investor I wanted the Krugerrand at the cheapest price. So the low margin of 0.75 was a plus and Chards were offering the coin at a good purchase price. Everything is up front like the postage. Well packed and it arrived the next working day by Royal Mail special delivery. A small issue I wanted to pay in cash which the site said I could pay the money in to a Nat Westminster bank - not so. I ended up paying the cash in my own bank and paying using my debt card. I had to provide to Hillery the were I had found that as she said the Chards did not accept cash except at the store. it just waste a few hours having to take it to the branch near me to pay it in. Not a good point and I have deducted one star for the aggravation Chards caused me. I went on to buy 2 more Krugerrands from Chards and a couple of silver coins I am waiting for the silver coins to arrive. ( 1 oz Coins) the second purchase went much more smoother. Will I buy from them again, yes. The site is large perhaps to large but bags of information available. The coin was in great condition. .I hope Chards read and takes action to deal with a situation that cost them a star.”
2 days ago
Strava User
“The only Gold seller/buyer to use in the UK. ”
2 days ago
Malcolm Lewis
“Excellent service yet again thank you. ”
3 days ago
.Ian Humphreys
“Quick service easy purchase no problems ideal birthday gift.”
3 days ago
Ralph
“Delivered goods on time and in good order. Thank you.”
5 days ago
John S
“Ordered Thursday, delivered Saturday. Great service as usual!”
5 days ago
Przemyslaw Pindor
“I've relied on Chards for the last three years. You can contact them via phone, and their prices are exceptionally competitive.”
6 days ago
customer
“Usual prompt service and great value from Chards”
6 days ago
MR IAN BLACK
“I like their website. They delivered my orders in a timely fashion and the goods were as described. Margins seem to be competitive too.”
6 days ago
Daniel Fraser
“I am a returning customer and every time I place an order Chards deliver quickly with no issues. They also usually have the best prices I can find.”
6 days ago
Paul Rothery
“No hassle purchase. Coins are great. Easy and efficient service ”
6 days ago
Lorraine
“Hassle free purchase fast delivery ”
6 days ago
Diana
“Great price for gold coins. Fast delivery. ”
7 days ago
William Mathew
“Great value, great service and delivery was prompt. 5 stars from me ”
7 days ago
Alex Ayres
“Easy to order, goods delivered securely.”
7 days ago
CARL
“Great Service, Knowledgeable staff and very transparent with the premiums.”
7 days ago
John
“It is getting boring now having to repeat the same glowing 5 star reports on Chards. So perhaps the only thing to say is "They are the best"”
8 days ago
David Parkin
“Excellent service and a great product.”
8 days ago
David Bruce
“Easy to use website. Prompt delivery”
8 days ago
A.Turner
“Spoke on the phone extremely friendly and helpful. Good to deal with”
8 days ago
Dean
“A SAFE trustworthy family business. Competitive with great communication. Chards is a well oiled bullion machine. I’m just a builder who purchases but it always goes perfectly. The spot price could go up - it could go down…it might be sunshine or rain tomorrow…there might be nothing on telly Saturday or the best film ever…my shoelace might come undone as I take a penalty for England in the World Cup Final - who knows? The spot price ain’t down to Chards but if you order it - they will deliver exactly what they describe. Respect. ”
8 days ago
Andrew
“Bought & sold. No issues whatsoever!”
9 days ago
Svetozar Mihaylov
“Great service from order to dekivery”
9 days ago
Adam
“Most competitively priced with UK and fast to ship their products.”
9 days ago
andy t
“As always superior service great coin top class”
9 days ago
Neil
“Easy to deal with and happy to advise.”
9 days ago
David Flack
“Always pleasant to do business with, fair prices, but other companies give free delivery, although they charge more for their merchandise.”
9 days ago
arthur stradling
“good offers”
9 days ago
Jeff Egglestone
“Chards is a great gold and silver distributor great competitive prices quick delivery ”
9 days ago
Mr John Pratt
“Very helpfull staff,easy to navigate website,good value.”
9 days ago
Gary Taylor
“Another faultless ordering process & prompt delivery. Thanks again!”
9 days ago
SA
“Good dealer. Quick delivery”
12 days ago
James Isherwood
“Reliable efficient company,and I always receive what I order with no problem,Keep up the good work👍. Thank you Jim”
12 days ago
Richard Wallace
“Excellent service - nice people. Thank you.”
13 days ago