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Customer Reviews

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

Steve Wool
“Best price for a one ounce 24k gold coin, and fast delivery.”
a year ago
Cal
“First time buying through Chards, as some premiums have been reduced by them. Disappointed on their dispatch time. Most UK dealers pay for postage. At Chards, you pay for it and they advertise next day (which technically it is) but they don't dispatch the product straight away. Bullion great packaging, great condition. Will use again.”
a year ago
Charlotte
“Ordered a 25 year old silver coin for my husband for our anniversary. Order came promptly and well packaged. Happy with my purchase”
a year ago
Stephen Taubman
“Placed an order via the website and had the coin delivered four days later (after a weekend) so prompt service. The website is always is easy navigate and searching for coins is easy.”
a year ago
John Hill
“This was the 3rd time I’ve used Chards and they don’t disappoint. Great service as always. 5⭐️😀”
a year ago
David Dorman
“Great prices and quality products.”
a year ago
Zia
“Used this store more than once. I am very happy with the service and product.”
a year ago
Chris Weston
“Bought silver proof coins from Chards that were sold out at Royal Mint. Arrived well packed but one was somewhat delayed. However Chards kept me in the loop by email so I am happy.”
a year ago
George
“Cannot fault service from Chards. Forgot to ask for a paper sales invoice with order, but was received within a day of e-mailed request. Reassuring that companies like Chards still thrive in this 'that'll do' world in which we find ourselves. The care exhibited is really appreciated.”
a year ago
Robert hernandez
“Great Fast Service. Good communication and the best prices.”
a year ago
Bahaa Edin Mahmoud
“Very easy to place order. Staff were very friendly and professional.”
a year ago
Andy Needham
“Friendly and professional service”
a year ago
Sam
“I done plenty of research and price checks before I pulled the trigger on buying. Chards have the best deals 99% of the time and are my go to dealer when I'm looking to buy. Delivery is always prompt, and goods are well packaged.”
a year ago
Mr Steele
“I recently started collecting Royal Mint 50p coins. I made an early purchase through Chards - they happened to have one of the many that I wanted (one that you would be unlikely to quickly find in your change etc.). Condition exactly as stated. Prompt packing/despatch and quick delivery. I will happily continue to search their website for my collecting needs.”
a year ago
Margery Vice
“I found the service from Chards efficient and friendly. The coins arrived safely.”
a year ago
Norman Cross
“Great price and service. My go to bullion coin supplier, better prices than Royal Mint.”
a year ago
Trevor Murgatroyd
“Goods as requested. Postage quick. Although was booked in a 4 hour window and required a signature. Very competitive price. Will definitely shop with them again.”
a year ago
Maureen
“They are always efficient and very helpful and prompt with our orders”
a year ago
customer
“As usual, Chards provided a reliable and quick service. Coins were dispatched next working day and arrived safe and sound.”
a year ago
F. Murray
“This is the first time I have bought something from Chards, I would buy from them again. My item was so well packed I thought I was playing pass the parcel ! I was kept well informed and it was sent quickly and safely.”
a year ago
GW
“This is the first time I've purchased bullion so initially felt a bit of trepidation. Did quite a bit of research and prices at Chards were far and away the most competitive I could find. The buying process was very easy and the communication excellent. Items arrived very quickly so am very pleased with the service received. Now planning my next purchase.”
a year ago
John McMahon
“CHARDS ARE A VERY GOOD COMPANY, STRONG IMPRESSION OF DEALING WITH GOOD PEOPLE.”
a year ago
JH, Birmingham
“Excellent service, will definitely use again”
a year ago
Dave
“Alls good as usual.”
a year ago
Wendy Brennan
“Great product well wrapped and quick delivery . Thank you .”
a year ago
Robert hernandez
“I’ve been using Chards for many years and have always found them to be very competitive and easy to place orders both online and on the phone. Customer Service department are very helpful and always happy to take my call.”
a year ago
Mr Alan MEAD
“Good product, arrived on time”
a year ago
John Shillcock
“Wonderful service, lovely coin well packaged as always. Thank you”
a year ago
Robin
“Coins ordered Friday afternoon, delivered Saturday morning. Can' beat that. Products always as advertised, delivery time good. Excellent service - keep it up!”
a year ago
Kev
“Excellent, prompt, reliable service with a smile!!”
a year ago
Dave Newcombe
“Chards are the best bullion dealers for precious metals. Best prices, best service.”
a year ago
david walker
“Great product swiftly dispatchef”
a year ago
Iain
“You are clearly still working under Lock-Down conditions, which makes service a little slow. But nevertheless you did pull together, answered my questions and were in the end able to sell me those two George IV half sovereigns. Once again I'm a happy customer. Thank you Adam. Iain Marr”
a year ago
Mrs Phyllis Curry
“always good service*****”
a year ago
Peter
“All positives to my experience with Chard. Bought 3 times and every time super fast delivery. Also and very importantly their mark up premium is very low compared to other companies such as Bullion by Post. Premiums at Chart are c. £50 lower per ounce gold coin. This makes a difference.”
a year ago
Linda Barker
“I ordered online and found it very easy. I was kept up to date all the time by email which was very helpful an accurate. I would recommend Chards and will buy from them in future.”
a year ago
quyen duong
“Fast & safe delivery. Reliable service”
a year ago
Paul Westwood
“This is the first time that I've purchased from Chards. Very happy customer - excellent price, communication and service.”
a year ago
Rule Britainia
“Great service and will definitely use them again”
a year ago
Alan Anderson
“Lovely Coins. Highly Recommend.”
2 years ago