UK Bullion Dealer of the Year
After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.
Mick, Wigan, Lancs
“Excellent Customer Service. First class procedure for purchase. Helpful staff. Let down by courier (Royal Mail) who failed to deliver on time albeit you pay for a guaranteed delivery time. Chards refunded the £9 postal costs.”
2 years ago
Tony
“Did some research beforehand and found chards to be the cheapest in the UK to order silver bullion from. Ordered twice from Chards, both times dealt with quickly and the silver was delivered direct to my door. Happy with the service and will be purchasing further gold and silver from Chards”
2 years ago
Bob S
“Excellent fast service, thanks.”
2 years ago
Jacqueline Brooks
“Speedy delivery of 6 very well packaged silver Krugerands!”
2 years ago
Brian
“Really good thank you. Coins received very quickly and well packaged. Quality items for my collection. Great!”
2 years ago
Pam Hart
“Fast efficient and reliable delivery. Good coin dealer.”
2 years ago
Rowland Barltrop
“People that actually respond! Items are well packed, posted out and delivered when they say. Cannot fault the service, nor the prices!”
2 years ago
Samson
“Fast and professional service. Have used a few times now without issues. Would recommend.”
2 years ago
John
“The customer service were patient helpful and polite. Customer service helped with opening the account. Website was easy to use and delivery of the physical metal was done efficiently and there were no problems.”
2 years ago
Ian Robertson
“Received gold”
2 years ago
Billbo
“Hi there have had numerous dealings with Chards over the past few years and I believe I can describe them in a few words. Brilliant, Outstanding, Very fair and great customer service. Can totally recommend to each and everyone of you. Chards really is the company to deal with.”
2 years ago
Jacob Lazarus
“Always excellent service and very competitive prices. First class⭐️⭐️⭐️⭐️⭐️”
2 years ago
Carol Paige
“First time I have ordered from Chards. The whole process of ordering was very easy. I received a confirmation email within minutes of ordering, and this was followed by another one telling me that item was ready for dispatch. I was very impressed with the instructions on checking the goods for damage to the package before accepting them from the delivery company. The packaging of the item was excellent. I would have no hesitation in recommending Chards. Thank you”
2 years ago
Mr Noel Kent
“Prompt and efficient service!”
2 years ago
Ifor Jones Roberts
“excellent service for my orders, cant fault them & would recommend”
2 years ago
Andrew Gathercole
“Fast & easy ordering process. Delivery was speedy. Will be ordering from this company again. 5*.”
2 years ago
Customer
“A fabulous company to deal with,..very good communication and updates. 10 out of 10.”
2 years ago
Isaac
“Excellent service. Five stars”
2 years ago
Q. Jones
“Fast service. Secure packaging. Condition as described. Will definitely buy again.”
2 years ago
Steve Barker
“Usual excellent service.”
2 years ago
J G
“The most reliable dealer one could possibly find.”
2 years ago
Mr Noel Kent
“Very prompt and efficient service!”
2 years ago
A DA SILVA
“Easy transaction, coins as described, quick delivery and excellent prices”
2 years ago
Mr Leonard Stanway
“Quick and easy”
2 years ago
Akemi
“Thank you for everything!”
2 years ago
Maureen
“Brilliant with information and very quick sending orders out. Would definitely recommend them”
2 years ago
Anthony
“Had to wait nearly a month for my order to arrive. It would have looked much better, when opened, if the coin had been in a simple plastic coin holder. Again, the price was cheapest until the extortionate post charges are added.”
2 years ago
Pejman Farahi Ghalati
“I recently found out about Chard and I had couple of purchases from them, they are professional, high quality service, low premium on most of their stocks, although they are charging for their postal service but service is reliable and very high quality and secure packaging. I do recommend their service to anyone how wants to invest or buying gold for leisure purposes.”
2 years ago
M R Harland
“Good all-around as usual.”
2 years ago
Mr. S. Brook
“Chards were good to deal with. Easy to order from the website and kept updated by email. Unfortunately the delivery by Royal Mail wasn't as good. Requested a specific delivery day which was ignored. No signature was obtained and it was left in an old mail box on the wall, not even posted through the door.”
2 years ago
Mr Stead
“Good price and communications, plus fair insured postage for my order. Took quite a few weeks to be despatched otherwise would have given 5 stars as I have previously. Reliable dealer from whom I've purchased many times before. Also well worth paying a visit to their Blackpool showroom (needs an appointment) if you have something to collect when in the area, nice people to deal with.”
2 years ago
JA
“Well packaged, fast delivery.”
2 years ago
Customer
“Easy transaction done online. Fast delivery. Very pleased”
2 years ago
Paul Wood
“Excellent products, great service. Highly recommended. Thanks.”
2 years ago
Dave Crookes
“This coin arrived in excellent condition and was very well packed and sent by Special Delivery Next day before 1pm. On examining the coin it was mint, brand new look to say it was a 2005 Sovereign. It was great to see St George holding a England shield too. I thought this was very good value, and I'll definitely buy another sovereign from them when I can. Fab service from this company.”
2 years ago
Colin
“When this package arrived Royal Mail waited to deliver by hand, this was much appreciate ensuring that this obviously valuable parcel was delivered. Having had unfortunate experiences with courier this reliable method is much appreciated. The packaging is without doubt fully more than sufficient to protect et the valuable contents. Products and service are excellent, thank you.”
2 years ago
Przemyslaw Pindor
“Order received quickly. Very good value in comparison to other retailers.”
2 years ago
scott latimer
“great company reasonable prices and swift delivery will use this company again”
2 years ago
T.D
“Excellent service and delivery.”
2 years ago
J. A. Davies.
“First time purchase with this company. Polite staff, efficient service and would use them again.”
2 years ago