Meet the Team


Director and Expert Numismatist

Lawrence is where it all started. You would think after 55+ years he would fully retire but he still likes to be heavily involved. He regularly comes into the office to train and share his coin and bullion knowledge, (as well a few bad jokes). You can read more about Lawrence here.



Our numismatist in training learning the dark art of coin trading from Lawrence. She is also our business development manager conjuring up new opportunities across both numismatics and bullion. In her spare time she enjoys writing pages on old and collectable coins for our website. You can meet Juliana at London Coin Fairs. 


Bullion Manager

Our bullion manager who keeps our website products up to date and provides copy for all bullion related pages. Aside from this he looks after all things digital in the business implementing new systems and bring the business into the 21st century....he does all this when he isn't stealing other people's birthday cake!!  


Operations Manager

Joining in 2009 as a customer service advisor, Rochelle is now the operations manager. She makes sure that Lawrence is kept on his toes as well as all the company's processes. Read more about Rochelle here


Customer Care Team Leader

Starting at the age of 16, (we won't tell you how old she is), Hilary has been with Chard for 30 years. She knows everything there is to know about jewellery, from manufacturing to best suited styles for each customer.


Customer Service Advisor

The most talkative of the team, Lesley is the customer service team leader. If you visit our showroom, you will find her on the front line of desks with a smile. Lesley has been with Chards since 2014. The only time you will find her flapping is if she has accidentally turned her monitor black and white. Read more about Lesley here


Customer Service Advisor

Joining us in 2016 from university as a Customer Service Advisor. You will sometimes find Bhumika on live chat, if she is not sneaking off to turn the heating on. Read more about Bhumika here.


Customer Support Administrator

She will deal with all your customer enquiries, including how you can use our Distance Buy In service. Fun fact - Robyn and Rochelle once wore the same outfit to work. You can read more about Robyn here


Customer Care Manager

Mandi underwent 2 weeks training in the office before government guidelines forced remote working during the Coronavirus Pandemic. You will find Mandi is happy to help with all customer queries. If she isn't helping customers she is helping the shorter members of the team to reach the top shelves in our stock rooms. Find out more about Mandi here


Content Owner

Deals with the purchasing of new releases. If you want to know if we will stock an item, Amy is the best person to ask. She loves novelty coins such as the Star Wars and Christmas coins and has been the best-dressed member of the team since she started in 2011. Find out more about Amy here


Bullion Buyer

Starting in 2019, Corey will update you with a weekly roundup of the precious metal prices. If you want to know why gold is reacting, Corey may know the answer. Have you signed up to his mail shot? You can read more about Corey here


E-commerce Manager

Kieran loves 50p coins, if there is anything you need to know, he probably has the answer. Warehousing and packing is the perfect job role. He gets to reserve all the coins he is going to spend his wages on. You can read more about Kieran here


Technical Support

Joining us in 2020, Philip helps keep the customer service team online ready to answer all customer enquiries. You can read more about Phil here


Warehouse & Packing Opperative

Chris helps in the day to day running of warehousing and order dispatch. He has an eagle eye and will make sure customers receive the perfect coin. 


Finance Lead

Started working for Chards in 2010 as a member of the customer service team. Georgina is now our office bookkeeper, she likes to keep things neat and tidy. She also loves that the word "bookkeeper" has three consecutive double letters. Read more about Georgina here.


Warehouse & Packing Opperative

Miranda came to us during the Coronavirus Pandemic and helps support all departments of the business with her expert organisation skills and eye for detail. If the office isn't clean and tidy then Miranda probably has been given the day off.


Trainee Numismatist

Nathan started working for Chards in 2020. He loves to look into the history of the coins and is very excited to learn how to grade sovereigns.



Is the man behind all the coin and staff photos. He finds coins easier to photograph than group staff photos!


Warehouse and Despatch Manager

Shawn came to us during lockdown 2020 and was immediately a valued member of staff, showing his skills throughout one of our busiest periods. He loves to speak German and teach members of staff coins related German words. 


E-commerce Content Editor

Our E-commerce Content Editor helps make sure that everything is up to date on the website and new precious metals products are appearing on our website. You can read more about Connor here


Photographer/Content Editor

I was looking for something relevant to my studies within the local area, and thankfully this role at Chards popped up! You can read more about Chris  here


Business Admin

You can read more about Ben here


Warehouse Operative


Photography Apprentice


Warehouse Operative


Operations Assistant

If you're interested in working for us you can view our current job vacancies.