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Customer Reviews

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

Michael Cairns
“Consistently providing first class service.”
3 months ago
PAUL COOPER
“Always a pleasure dealing with Chards. Great website & wonderful customer service.”
3 months ago
Dr John Settle
“Great firm to deal with. Excellent web pages with easy and logical movement from viewing items, ordering and paying. Vast range of items from proof to bullion. I am usually buying, but I got a good price for the gold that I sold. Altogether a well established and reliable firm.”
3 months ago
Alan Mattinson
“Competitive pricing, good customer communication and prompt delivery service”
3 months ago
Andy Young
“A straightforward purchase done very quickly . Coins received on time and took advantage of discount offered. Super dealers”
3 months ago
Frank Eyles
“Very helpful and caring about a quite large purchase for me”
3 months ago
Leonard Stanway
“Always quick and easy.”
3 months ago
Vincent
“Very good service , delivered on time and best price , very happy indeed”
3 months ago
Jatinder
“Purchased a gold coin which had and issue with it, but due to the great service. I managed to get a replacement within a reasonable time. The staff are very prompt. Thank you again.”
3 months ago
JOSE RAMON BRAVO GARCIA
“Good service, fairly quick delivery, overall competitive prices/premiums and wide range of coins, both gold and silver. Recommended for UK stackers.”
3 months ago
Michael Cairns
“Service is always second to none.”
3 months ago
Anthony Eden
“Usual good customer service from Chards. Delivery took a little longer than normal - ordered/paid for on a Monday, shipped on the Thursday. Some competitors ship same day up to 3 pm... Otherwise very happy.”
3 months ago
Paul Wilson
“Very prompt delivery, extremely well packaged, competitively priced and all this to top off a simple online ordering process. The perfect customer service experience.”
3 months ago
Malcolm Lewis
“My experience with Chards is great a good buying experience and a quick delivery. Excellent quality”
3 months ago
Deepthi Badugula
“It was excellent service and emails respond and calls”
3 months ago
Stefan Stefanov
“With the experience I have, I can describe the team as highly professional! Keep going!”
3 months ago
Paul Westwood
“Great prices, helpful communication, quick delivery, excellent service yet again.”
3 months ago
Simon Whyld
“Great customer service”
3 months ago
Mike Young
“Thank you for keeping us informed about expected availability and despatch date. All arrived safely and well presented.”
3 months ago
Arkadiusz
“Very professional and quick delivery I will recommend them for sure 👍🏻”
3 months ago
Mrs Penny Godfrey
“Transaction perfect. Delivered as promised on time, 5*****”
3 months ago
RCC
“Top rate bullion dealer, highly recommend”
3 months ago
Clive
“Long established quality bullion dealer, 100% reliable.”
3 months ago
Mr Wright
“Great product at a very good competitive price. Good communication from the start, from raising the order, making payment and arranging and taking delivery.”
3 months ago
Simon Baulcomb
“Quick. Secure, huge selection which is constantly updated. So if you are missing bits for your collection, this is a great place to start.”
3 months ago
Justin Richards
“Great site no effing about great customer service”
3 months ago
Michael
“Fast, secure and efficient”
3 months ago
Phil Richards
“Quick service Supplied everything I wanted”
3 months ago
Mr Mike Weir
“Excellent service and product thankyou”
3 months ago
George
“Nothing less expected, always great service, competitive prices which has been made better with your January Gold Rush offers, where indeed value meets quality. Thanks to all the team from an ever extremely happy customer.”
3 months ago
John
“Great timely service. Recommended”
3 months ago
Stuart C
“They do as they say they will do.”
3 months ago
AH
“The process of delivery from the time you receive the money is slightly long. Two days to allocate an item in stock plus waiting for the item to arrive by post make it lengthy process. I think when money is fully paid for an item and there is time to post the item, then it should be posted on the same day.”
3 months ago
Philip Lalor
“Fast, helpful and efficient service. Thank you!”
3 months ago
Mark Holland
“Very professional service”
3 months ago
Paris Alshiblawi
“One of the best companies very happy with the service”
3 months ago
MichaelUK
“Good competitive price and efficient with quick postage delivery.”
3 months ago
Lloyd
“Great service , updated through out the order until it arrived, will buy from them again .”
3 months ago
Lucie Young
“Trustable company”
3 months ago
CustomerRoz
“Chards are always accessible and easy to buy from. The staff are unfailingly helpful and pleasant.”
3 months ago