Customer Reviews

“Have purchased from Chards a few times and I would really like to say superb service each and every time. From initial web site ordering to order delivery. Each time has been speedy, very well packed and a pleasure to receive. Always kept up to date with my orders progress, which is really good. Great company.”

“Purchased gold Britannias with no problems. Communication is good, premiums are lower than the competition and it all went very smoothly, (apart from Natwest who read me the riot act thinking I was being scammed)! Highly recommended.”

“Speechless! Causious first time buyer. Purchase process... first class. Pre dispatch coms first class. Delivery coms first class. Packaging & documentation spot on. No persistant sales calls. Highly recommended. Will use again. Oh and some of the cheapest premiums”

“Took a long time to receive the sovereigns”

“Chards gave top notch service from start to finish. Excellent email communications and advice since I’m thousands of kilometres away from the UK. I’m so glad I got the proof and not the uncirculated sovereign the details are amazing on the crown the queens hair. You can actually see the 6 pack on St George’s abs considering how small the coin is. I’m so happy with their service I purchased more coins. I highly recommend Chards to anyone. To the staff of Chards, keep up the good work. Stay safe and well 👍”

“Friendly, excellent service. ”

“Not a problem dealing with this company. The lady on the phone was a true professional and I would recommend anyone to purchase from them.”

“I ordered it a while before the 15th. I will purchase again though. ”

“Easy process, delivery within time stated. Would have no hesitation in purchasing from them again.”

“hear is the thing, I had done some extensive research and looked up a number of gold bullion dealers. being new to this kind of thing thought I need to make sure I'm making the right choices. after all, I don't want to buy and regret it later on after discovering a cheaper price or better quality later on. reliability and delivery and trust is always at the forefront of my mind, thus at the end of my search I choose Chards because they had the whole package, best price, best value-quality, depends on what i want, and a reliable delivery strategy. after speaking with Lesley and she explain everything to me I felt she got my back and put me the customer first. thank you dear Lesley. off course I'll be back. check out MR Chards humble beginnings with his brother very moving indeed it goes to show that this is a man and a company I can trust and rely on for good service, ”

“You seemed surprised that your recent survey about delivery costs effectively resulted in a tie, but I am not. If you are making multiple purchases, then the add-on delivery option would seem to be preferable, but the purchase of one or two coins, with delivery charge, ramps up the price. When I visited your site for my recent purchase, I had intended to buy six 1/10oz. coins but only two were available. This meant that with the £6.00 delivery charge, each coin was £3.00 more expensive than the price shown. I bought the other four I needed elsewhere, where an all-inclusive price was quoted and effectively they turned out to be cheaper. Apart from that, I have no further comment as execution and delivery caused no problem. It was the first time I had bought from Chards in a long time, but I bought a lot of sovereigns in 2000 and the years immediately beyond and also a number of Australian kookaburras. ”

“fast and efficient. What else is there to say. Thanks - Oh top quality items too.”

“Had a minor issue with postage. Lovely customer service, very polite, professional and reassuring 10/10 ”

“ABSOLUTLY FANTASTIC SERVIES”

“excellent”

“Fast and reliable.”

“Fast service and products. ”

“Fantastic service throughout, from purchasing all the way to customer service. ”

“Exellent service.”

“good to deal with no problems”

“Well impressed with everything will definitely recommend.”

“Excellent quick and professional service, thank you.”

“First time I have dealt with your Company. Superb service from start to finish. The limited edition coin arrived extremely safely packaged and in the very fast timescale originally specified. I am very impressed with every aspect of how my order was carried out and would not hesitate to deal with you again. I will have no hesitation in recommending you to others.”

“Fantastic service, the best out of all the main companies I have tried. Add to that very competitive prices too. Very helpfui and responsive customer service. Order was dispatched on time and order was discreet and well packed.”

“Good quality coins for great price.Arrived 2 working days.Happy with my purchase .Recommend.”

“Good efficient dealer with fair pricing ”

“Great range of products, website easy to search and navigate with detailed product descriptions. Reading about the company and other reviews lead me to believe I could trust Chards implicitly. On this occasion I was shopping for an 18th birthday present, which arrived very quickly and was really well packaged. I fully intend to return soon to make investments for my future. Thoroughly recommended!”

“The box arrived in good time and I was very pleased with the quality for the price.”

“Placed a gold half sovereign order via a stock alert. I got the last few before they went, so very pleased that the alert worked. Delivery arrived within 2 working days. Recommended.”

“Ordered something, got it ! I don't know anyone that collects coins, so little point me recommendinmg you !!”

“Very helpful staff ,always reply if a problem occurs”

“The coins were at the best price I could find online. They came well packed and fairly fast. They are in mint condition for bullion coins. Happy with the purchase.”

“1st time buyer, coins came exactly when they said they would, cheapest in comparison to other dealers, will certainly buy off chards again, thanks Ian.”

“Excellent transaction in every way very professional.”

“Royal Mail can no longer be relied on.”

“Good but delivery time is late :( ”

“Excellent service and easy to order online. They were delivered at the date and time as stated. ”

“Very good service. Great piece and very pleased to have received it.Very well packet and securely delivered.”

“Well pleased, good price and good service all round. Thank You ”

“Prompt and efficient delivery of ordered items. Will be using Chards again ”