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Customer Reviews

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

malcolm h
“very professional to deal with. ”
2 years ago
Dominic
“Great products at really competitive prices.”
2 years ago
Stephen B
“Excellent service, highly recommend.”
2 years ago
Philip R
“Very happy with the service, delivery was on time in secure package. Will definitely order from Chards again.”
2 years ago
William S
“First time I had used them, but happy with service. What I wanted to order was out of stock, which I was informed of and given other options. I choose to wait and received a phone call when myorder was ready to say it would be dispatched and when it would arrive.”
2 years ago
Sarah
“Excellent service and brilliant product! ”
2 years ago
Kevin S
“Great service, kept up to date by email and delivered as promised”
2 years ago
Roland Bull
“Once again Chards have provided an excellent service. I am extremely satisfied with my recent purchase…”
2 years ago
Lesley l
“Excellent service from start to finish thankyou.. will use again ”
2 years ago
Roy F
“Good Price. Quality Coins.”
2 years ago
Adam J
“Good service ”
2 years ago
Radha V
“Outstanding customer service from beginning to end. ”
2 years ago
Christian M
“Great price, bullion came with no defects and regular updates on shipping. 10/10.”
2 years ago
michael r
“As usual a great product and professional service at a competitive rate ”
2 years ago
Andrew G
“Very good service ”
2 years ago
Jean-Michel A
“Fantastic customer experience from ordering to receiving my 1oz gold queens beasts completer coin. I was given a delivery date and tracking provided. Wish I’d known of Chards before I used Royal Mint who didn’t provide tracking and lost one of my orders. Another order which they didn’t provide tracking for or a delivery date to my horror was left by courier on my doorstep, it had nearly £5K worth of coins in it. I will definitely be using Chards from now on. Thanks for a fantastic service.”
2 years ago
Alec G
“very pleased with my recent purchase, good prompt service and secure delivery, look forward to doing further business with Chards.”
2 years ago
Janice S
“Extremely helpful staff who gave me exact information on purchasing procedures. Prompt delivery with very good communications by email.”
2 years ago
Hisham A
“Delivered quickly ”
2 years ago
Paul B
“Excellent service, kept informed of my order status. Will be back.”
2 years ago
Eduardo A
“Would recommend Chards to anyone wishing to buy precious metals. Competitive prices, easy ordering and quick delivery.”
2 years ago
Myles Urquhart
“Very happy with my purchase through Chards. Prompt delivery and very well packed. Superb and I will be purchasing again soon.”
2 years ago
Steve B
“Excellent service and delivery”
2 years ago
David W
“Happy with my experience with Chards. Very helpful customer service representative. Will certainly return in future.”
2 years ago
Lewis B
“Excellent service and products ”
2 years ago
Ronnie T
“Excellent service, low premiums and fast delivery.”
2 years ago
Jean
“Fantastic, over the moon with the Queens Beasts Completer coin I received today. Good customer experience from ordering to receiving coin. I was kept informed and given a delivery date and also provided tracking. I will definitely be using Chards from now as I’ve had nothing but trouble with The Royal Mint over the past few weeks ,loosing and misplacing packages and being totally incompetent. Wish I’d have used Chards instead.”
2 years ago
marc j
“Good site, easy to use and good price.”
2 years ago
Antonio C
“Definitely best value £ per gram of Gold on the net. Presentation-wise however, I was disappointed that after spending over £6,600.00 on the purchase of 5 coins, Chards seemed unable to afford the few pence it would have costed to encapsulate those same coins!!! As for everything else, including the courtesy of its staff, full marks.”
2 years ago
Christopher
“very helpful and curtiouse”
2 years ago
Jacs
“This was my first visit to Chards. I had spoken to one of the team to find out the basics of how to proceed before making an appointment to visit. I purchased some silver and was assisted in every way by a young lady who couldn't have been more patient and helpful. All in all it was a very positive experience.”
2 years ago
Alan T
“Excellent service, advice and delivery especially from my contact on the day Mandy. Thank you all at Chards, sure we will do more business in the future.”
2 years ago
IAN
“First time purchase found the whole process 1st class ”
2 years ago
Shauna S
“Easy to navigate website. Very efficient delivery within just a few days. It’s the second purchase from Chards and both occasions have been perfect, no issues. And really happy with the products. Thank you. ”
2 years ago
Conor M
“Excellent service, good prices, value for money and great delivery”
2 years ago
Colin M
“Website was easy to navigate and ordering my items was pretty straight forward. Delivery was as advised. Overall very pleased with my experience of this company.”
2 years ago
William R
“Slight delay on order, efficiently and courteously resolved in one phone call. Usual best value deal available on line. Recommended.”
2 years ago
Matthew H
“Excellent service and the lowest prices compared with other UK bullion suppliers.”
2 years ago
Bradley M
“I have used Chards before and I never had a problem. The only reason I gave them four stars on this occasion as opposed to five is that one of the coins I ordered was a sovereign and I was disappointed with its relief, its was not a good one and was very shallow.”
2 years ago
Michael B
“Excellent service”
2 years ago