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Customer Reviews

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

Roderick L
“Always great. ”
2 years ago
NEVILLE S
“Perfect no problems thanks ”
2 years ago
James W
“Quick & easy process ”
2 years ago
Eric N
“Spot on service”
2 years ago
Nicholas W
“Excellent communication and a competitively-priced product; would certainly use Chard again for future investment.”
2 years ago
Edmond D
“Very good indeed, well happy with this company, will be back”
2 years ago
Trevor C
“Very good price compared to other dealers with lower premiums, Fast delivery and good updates.”
2 years ago
Roland Bull
“Once again CHARDS have exceeded my expectations I am more than pleased with my latest acquisition and would highly recommend this company…”
2 years ago
noel b
“Very good service always on time with postage and website easy to use.”
2 years ago
IR
“I have now used Chards several times. My impression is that this is a very well run business.”
2 years ago
Andrew M
“Excellent in all departments top draw service ”
2 years ago
Susan N
“Pleased with these ice and ease of telephone contact to sort out queries Thank you ”
2 years ago
Steve C
“I'm happy with the service, I was kept informed throughout.”
2 years ago
Roger Belmar
“Chards is the only dealer helpful enough to supply their customers with “The Gold Sovereign Series” (2021) by Michael A. Marsh (revised by Steve Hill). The book arrived promptly and well-packaged. It initially just dealt with full, half and quarter sovereigns, but has now been expanded to include double and quintuple sovereigns.”
2 years ago
Ysanne W
“Very courteous and helpful. Payment and delivery was straightforward.”
2 years ago
Andrew R
“Excellent service, competitive pricing. 5 stars. ”
2 years ago
Gareth
“Excellent service. Kept updated throughout ”
2 years ago
Roland Bull
“I have only recently used CHARDS.. I have made two purchases both of which I am extremely pleased with.. I initially had a few concerns due to errors on my behalf but after a phone call with one of their, most helpful, representatives the problem was solved. I now look forward to using their services in the future…”
2 years ago
Mark S
“good profesional service competent and precise ”
2 years ago
Wesley Gargett
“Ordered 1833 William IV Sovereign which was received by Royal Mail tracked delivery within five days. The item was exactly as described and I am very satisfied with this purchase from Chards.”
2 years ago
John P
“Excellent service, as always”
2 years ago
Johnathan
“Very efficient supply with good customer support when needed, highly recommended.”
2 years ago
Gerald R
“A good, competitive price, easy ordering process and prompt delivery of item as described. Great.”
2 years ago
Gordon M
“Excellent updates throughout the purchase, speedy delivery, product packaged well and a saving, like for like, compared to the RM.”
2 years ago
David
“5 Star - This was the first time I have used Chards, I received excellent customer service throughout and was kept informed at every stage, package arrived on the day and time advised. Thank You for your assistance. David Bilton - North Yorkshire”
2 years ago
Josephine
“Excellent service and consumer friendly website. Would highly recommend.”
2 years ago
Robert J
“great communication great service great price great company”
2 years ago
christopher w
“Great service, and good choice of stock.”
2 years ago
Brian F
“Delighted with the coins, the prices and the service. Excellent company to do business with.”
2 years ago
Ian T
“Fast, reliable and great service.”
2 years ago
harryzero
“Chards exceeded my expectations, which were already extremely high having experienced excellent quality service for my previous orders from them.”
2 years ago
Samuel
“I had to wait a short time for items to arrive in stock but I was updated regularly regarding my purchase. Items arrived in excellent condition.”
2 years ago
glenn h
“Excellent, great comms & good value! ”
2 years ago
Hans S
“Always a pleasure. The perfect antidote to Amazon.”
2 years ago
Kim T
“Good product, good service”
2 years ago
Malcolm
“Some difficulty getting sales staff to reply to my emails . Ok in the end and good service, excellent delivery. Thanks MLD”
2 years ago
Thomas D
“Can’t wait to buy again! ”
2 years ago
Miles B
“Excellent service from Chards, 5 stars”
2 years ago
James D
“Absolutely no issues. This was my first time with Chards. I will not hesitate using them again.”
2 years ago
GL
“I've bought items from Chards several times now. Always a great service and delivery. Would definitely recommend.”
2 years ago