UK Bullion Dealer of the Year
After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.
![Our Harrowside Showroom Our Harrowside Showroom](https://www.chards.co.uk/media/blog/632/our-harrowside-showroom-.jpg)
Derek B
“First time I have bought from chards and will definitely buy from them again. First class service from the minute I placed my order ”
4 years ago
jake l
“Excellent service, would not hesitate to use again.”
4 years ago
Graeme D
“Excellent service and as I’m new to this , sound advice too I felt in safe hands, I will be using Chards from now on with all my gold purchases and selling”
4 years ago
Anthony F
“Absolutely no problems. Everything perfect.”
4 years ago
Elliot R
“Very helpful ”
4 years ago
A M
“Very friendly lady,made you feel welcome ”
4 years ago
Ronald M
“Goods as promised. No delays in receiving.”
4 years ago
Brian C
“Excellent service. I purchased a silver coin from this company, very speedy response, item received within 3 days. Would recommend this company.”
4 years ago
Stephen W
“I found the whole process from navigating the website to registering and placing an order really straightforward. Delivery was quick and I'm pleased with both the items purchased and the price paid.”
4 years ago
John F
“The order was delivered ahead of schedule and I was kept well informed. I will use Chards again.”
4 years ago
Annette F
“Very pleased with item and the lady I spoke to answered all my questions.”
4 years ago
Roger B
“I'm not a "big buyer" but I can happily say Chards look after the small customer. I ordered two coins for presents. Delivered on time and as ordered. I shall be buying from Chards again. Thank you.”
4 years ago
Noel U
“Very good service. Product as described. Delivery on time”
4 years ago
stephen m
“Placed an order for the first time it was very easy to do and the information given to what would happen next was very explainable and the delivery was delivered on time”
4 years ago
John M
“very good service I will be shopping with you again soon 👍”
4 years ago
Mark C
“All easy and exactly as specified. Recommended”
4 years ago
Paul A
“ Parcel came promply,well pleased with order.”
4 years ago
Robert Y
“quick service, good prices”
4 years ago
Mary C
“What a charming, helpful member of staff assisted this old woman to purchase unique gifts for the grandchildren when I visited! Thank you.”
4 years ago
peter w
“very good.”
4 years ago
Susan M
“Quick efficient online service. Will definitely use again ”
4 years ago
Adrian W
“Excellent service”
4 years ago
Anthony M
“Efficient,informative;totallyprofessional”
4 years ago
Ken Picton
“Dear Sir , it was not for a sale today but advice , and I was so lucky to get the same Lady who I praised before . Well this time she Outshone herself again , extreme patience and understandIng . And nothing I asked would phase her , and I had some stunning advice from her . Sorry , I should have said her name again , Lesley Morris . What an agent , if your other staff are like her you deserve to do well . I am considering another Purchase , and I know now it will be with you . And Lesley played a big part in this decision , I just like to deal with extremely helpful staff . So to sum up , in my Opinion you have a Star with Lesley . Thanks Ken Picton .”
4 years ago
Nicola G
“Very pleased with the product”
4 years ago
Amanda S
“Really impressed with the whole purchase from Chards. Their website is easy to use and the half sovereign we purchased came quickly and was packaged very well. Thank you.”
4 years ago
Apostolos -
“Fast delivery”
4 years ago
Robert L
“Review. Rating 5 star”
4 years ago
Charles A
“Staff were friendly and helpful overall a pleasant experience”
4 years ago
Wendy B
“1979 gold sovereign- perfect condition. Great service thank you”
4 years ago
Don S
“excellent service”
4 years ago
Andrew H
“Great service, even rang me to apologise for a Royal Mail weather related delay to delivery. Will be using many more times :) ”
4 years ago
Don H
“payment system was extremely difficult to negotiate but the customer service staff went out of their way to finalize the sale.”
4 years ago
Robert B
“For about 16 years I have purchased Gold Sovereigns for my Wife's birthday. I am British (Plymouth) but have lived in California for 50 years. The transactions have always gone smoothly and when I have talked to Chard employees they have been very friendly and helpful. The only negative is that I have to use Bank Transfers, which are expensive and cumbersome. Each year I hope that I can pay by Credit Card, as I do for other UK purchases, but you do not accept that method.”
4 years ago
RODNEY H
“This was the first time i'd bought anything from Chards,so i thought i would call in and pick it up myself.The lady who dealt with me couldn't have been any nicer ,she even made me a cuppa while i waited.Would highly recommend CHARDS to anyone who hasn't used them before. R.H CUMBRIA”
4 years ago
Jacqueline C
“Simple transaction, with helpful and knowledgable staff. Coins delivered in a timely fashion, as promised. No problems at all.”
4 years ago
Lynne R
“Good price, fast efficient service”
4 years ago
David T
“Product exactly as expected. Plain packaging so no attention drawn to package.”
4 years ago
Richard
“I would especially like to thank the young lady that helped me set up my account. I believe that her name was Hilary. I have received the coin and I am very satisfied. ”
4 years ago
Michael L
“Very Good Fast Delivery Decisions would be on price at time of purchase”
4 years ago