UK Bullion Dealer of the Year
After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.
Charles L
“Fast efficient service. Would be difficult to fault. They do what it says on the tin ( web page). No concerns here.”
5 years ago
Gordon M
“Very professional people. Understanding in there descriptions as not everyone has the knowledge at the fingertips. Will use again as I know I'll get a fair deal & honest answers”
5 years ago
Barbara D
“Used Chards three times now, once online twice in person. Always helpful and courteous and also knowledgable. Very pleased overall... I like the personal touch of going into the showroom. Greeted with a smile.”
5 years ago
William H
“Good experience. Did exactly what they said on the web site. No problems with ordering or delivery.”
5 years ago
Janice L
“Efficient and professional service provided. ”
5 years ago
Rowland B
“Very prompt delivery, great service as always u”
5 years ago
Lance D
“Excellent service first class item with fast delivery thanks”
5 years ago
David S
“Any mistake made when ordering was probably my fault (technophobe) more than happy with the service”
5 years ago
M C
“Fast delivery and excellent price. Will be purchasing again.”
5 years ago
john b
“have ordered before and will again.first class service”
5 years ago
Stephen B
“ok”
5 years ago
William P
“Arrived very quickly in excellent condition. Great communication too.”
5 years ago
Neil S
“Communication was good to average”
5 years ago
David B
“The ordering process was very user friendly and the coin arrived in perfect condition shortly after the order was placed.”
5 years ago
mark c
“Excellent service thanks ”
5 years ago
Paul O
“Great service ”
5 years ago
Melanie H
“Very good service thank you”
5 years ago
Greg P
“First time using Chards and am very pleased. Very competitive price and reliable delivery with the items well-packaged.”
5 years ago
Neil T
“As one would expect”
5 years ago
David H
“ I have always found Chards to be a reliable and fast service for any of your needs. I would always recommend them.”
5 years ago
John K
“Empty Sovereign tube, very fast delivery and exactly what I asked for. I want another one but alas! you are out of stock. ”
5 years ago
Gerard K
“Good service, no problems, shipped to Ireland without any delays. Would buy from Chards again.”
5 years ago
John S
“100% true to their word, great service Thank You.”
5 years ago
richard w
“I've made a few online purchases from Chards over the past couple of weeks and have been very impressed. I think the website is very well laid out and easy to use with no confusion about prices or margins etc. I think Chards are a traditional business offering expertise and great service which is sadly becoming very lacking in the UK now. I Can't think of any way you could improve.”
5 years ago
Mark H
“Excellent service thank you - website easy to use and delivery as promised”
5 years ago
Jeffrey E
“first time I have dealt with chards after seeing advert for a sovereign I was interested in. smooth transaction and quick well packaged delivery. would definitely use them again.”
5 years ago
Rita E
“Very helpful over telephone, Swift prompt attention to order, goods as described. ”
5 years ago
Michael W
“Excellent on line chat service and email updates on one's order”
5 years ago
David G
“We Placed a pre-order via the Internet. Smooth, easy transaction and being kept in the picture re delivery date. Great service - as usual. Thank you.”
5 years ago
Stephen R
“Good experience, nice staff ,you can deal with confidence”
5 years ago
Jacqueline E
“A very good and efficient service, the coins are beautifully presented. I would definitely use Chards again.”
5 years ago
Peter S
“The web site was easy to use. My order was fulfilled quickly.”
5 years ago
Ian E
“Excellent - Very clear information on the website, good payment options, efficient confirmation & timely delivery of order. I will definitely use Chards in future.”
5 years ago
John G
“Quick delivery but could have been better packed. Coins were all rubbing up against each other. ”
5 years ago
Michael B
“Excellent service and prompt delivery, items as described and very keenly priced”
5 years ago
Paul G
“Quick and easy, great price.”
5 years ago
Djordje T
“Good price for specific item, fast and secure delivery. Pleasure to do business with...”
5 years ago
Stuart D
“Did what it said on the tin. My only comment would be ordered a display with plastic capsule BUT the capsule didn't fit in the cutaway of the display case.”
5 years ago
Torben B
“I communicated with Lesley re the purchase of a coin. We agreed on paying by bank transfer, and unfortunately my bank (Clydesdale) had gone into meltdown, so that this was not possible. But the help I received from Lesley was top notch, and I am happy with the way I was treated and the service I recieved. Thanks. All the best Torben”
5 years ago
Edward M
“Item arrived well packaged within the stated time. Easy transaction and displayed fees.”
5 years ago