UK Bullion Dealer of the Year
No matter the experience, we always encourage all our customers to leave us a review on our Trustpilot company page. After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description.
We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.
Thomas P
“A first rate company. I have bought and sold several times now and they are always efficient and competitive. ”
5 years ago
Gillian
“Excellent service”
5 years ago
Hadrian
“Great service”
5 years ago
Stephen R
“Very fast turnaround on my order with good communication. The coin was as described. Well packaged.”
5 years ago
Grant M
“This was my first order with Chards and it went very smoothly thanks to the help of the Chards team who worked with me from beginning to end. Shipping was very fast and items were as described. So pleased I ordered and will order again.”
5 years ago
lee s
“Quickly delivered, high quality coins, thanks.”
5 years ago
Wayne I
“ Very quick and thorough service. Would definitely recommend them.”
5 years ago
David C
“I have found the ladies with whom I have dealt, to be very helpful,polite and knowledgable.Your M/s Hillary Lace has been particularly good in helping me with my purchases. I have found the Website information excellent and I certainly have benefited from its contents. Thank you again.”
5 years ago
Elizabeth S
“Very welcoming and helpful staff”
5 years ago
Joan C
“This is the second time I have purchased from you and both times I have been immensley satisfied with the service. I would have no hesitation in recommending you to family and friends/”
5 years ago
Clive H
“Service as expected from a well renowned company. Price at competitive value and honoured during considerable spot increase. Regular updates of sourcing process. Will always check in future purchases.”
5 years ago
Brian H
“Easy-to-use web site. Item ordered and was delivered by mail the following day. Seamless excellence.”
5 years ago
Ian
“Thank you for helping me purchase the coins minted in my year of birth. Each of the people I communicated with were helpful polite and graceous in the communication with me. Should I require more British Coins I will be using your service.”
5 years ago
Malcom A
“We have”
5 years ago
Ralph H
“Everything arrived exactly as it should do this morning. A very helpful service. Thank you.”
5 years ago
chas
“Hi the staff are very professional and helpful with up to date prices and willing to aid in all transactions have used this company for over 20 years five stars in response to the 5 star customer treatment Chas”
5 years ago
David R
“An excellent service, the goods were a present but I needed a later delivery date which was carried out confidently. I am very happy with the service. Thank you”
5 years ago
Steve B
“Always excellent value and service at Chards”
5 years ago
sheridan a
“I placed an order for the 2019 Uncirculated coin pack. The pack arrived quickly and in great condition. It is great and the ladies in the bank loved it. Thank you. Great service received over the years.”
5 years ago
Vera G
“All perfect! Well done Chards!”
5 years ago
AJ H
“Very professional company to deal with both online and in the showroom. Friendly and approachable staff. I would fully recommend Chards for bullion and specific numismatics. With over 50 years of coin, bullion and grading experience, their knowledge and advice is invaluable. ”
5 years ago
Patrick F
“ Very prompt delivery and good customer service would not hesitate to buy from Chards again”
5 years ago
christopher R
“Very pleased with the service for the first time of using chards, the coins I wanted were out of stock but I was offered a alternative ”
5 years ago
Susan B
“Quick delivery lovely coin”
5 years ago
Bill P
“A small problem was quickly sorted out. Customer service is not about issues that occur but how you resolve them and that's why I gave 5 stars. Thanks”
5 years ago
Karl S
“I recently used chard’s for the first time and purchased a 1oz Perth Mint silver coin . They kept me in the loop with emails , confirmation and received funds and processing etc can’t complain excellent service and good price on silver and gold ,I’m looking at buying more from them in the very near future. Thank for a great service , many thanks. ”
5 years ago
Paul F
“Well satisfied with my order, description good, delivered in short time and appears good value. Very satisfied with both product and service. ”
5 years ago
Francis L
“Purchased a hold French franc coin. First of hopefully a number of purchases to add to my growing collection”
5 years ago
Pascal
“Very good customer service ”
5 years ago
Simon
“Very professional service, quick delivery.”
5 years ago
Kenneth L
“Private, professional. Good product. Delivered very safely. Good company that all adds up too. ”
5 years ago
David A
“Simple, easy, excellent value for money”
5 years ago
Andrew P
“nice and easy”
5 years ago
John R
“I found ordering from you very easy and the item arrived in a very short period of time. I will definately purchase further items from you.”
5 years ago
Nigel B
“Fantastic service and comms. Will defo use again”
5 years ago
Martin
“Excellent service,fast and efficient!”
5 years ago
Robert H
“Very good experience”
5 years ago
Tracy B
“Very pleased was so easy to order my coin and the delivery time was excellent and so quick definitely be using you again many thanks : ) ”
5 years ago
Pauline H
“Excellent service and Lesley was really helpful on the telephone. Really pleased with items, many thanks”
5 years ago
TENDAI N
“Excellent service and I was very pleased with the quality of my coins. ”
5 years ago