Chards Coin and Bullion Dealer Customer Reviews

Why Choose Chards Coin and Bullion Dealer?

At Chards Coin and Bullion Dealer, customer satisfaction is our top priority in every transaction. We value every unique experience with our customers and look forward to reading the reviews you leave on Trustpilot and Google.

No matter the experience, we always encourage all our customers to leave us a review. After checkout, customers are invited to rate the business on a scale from 1-5 stars and provide a description based on their experience with us. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service.

Our Harrowside Showroom

Peter R
“Excellent. I've used your service several times and find it rapid, efficient and competitive. Very pleased.”
5 years ago
Jonathan T
“The website was easy to navigate and the whole ordering process was simple and straight forward, the coins arrived quickly and in good condition. Overall I was very happy with my purchase and I intend to use Chards again in the future”
5 years ago
Phil L
“Order on the Friday and arrived in the post next day. Very impressed, items I bought were perfect. Thank you Team Chards. ”
5 years ago
Roslyn W
“Very prompt and professional service. Items well packaged and securely delivered. Will definitely use again.”
5 years ago
Susan S
“Very helpful and responded well to any queries we had. Our order arrived 24 hours after our payment was processed.Only slight snag we had was trying to register online.”
5 years ago
Lukasz J
“Great customer service, fast delivery and well protected shipment. Recommend to anybody. Great job guys.”
5 years ago
Ken Picton
“I could not I believe have picked a better company to buy my Gold Sovereign from , sent to me on one day and delivered the next . The Packing was superb , I don’t think I have seen better . I rung the company to say how pleased I was and spoke to a lady called Leslie, I also had a query for her and she could not have been more helpful . So I would go back again with no hesitation , and the price was lower than the Royal Mint . So good on you Chards . Thanks Ken Picton .”
5 years ago
Andrew. L
“Fast reliable service have used many times”
5 years ago
Louise E
“Good”
5 years ago
Steve
“Fast efficient service - recommended ”
5 years ago
lissa c
“Easy transaction - item as described on website. I would use again in the future.”
5 years ago
James B
“Fine,verypleased”
5 years ago
Sandra L
“Hilary was amazing in helping me design a ring which had great sentimental value and went through the journey with me and my daughter. The experience was very smooth although it took us a while. But it was worth it thank you x”
5 years ago
Howard S
“ok”
5 years ago
John F
“Everything proceeded as requested. Would deal with again”
5 years ago
Rraymond J
“As a first time purchaser of gold I was unsure how the process would work. I can say that the whole purchase was easy and painles and am happy to award five stars. I will be back soon to increase my holding of sovereigns. ”
5 years ago
Robert C
“Very good company and quick to deliver.”
5 years ago
Alex M
“Great place lots of stock friendly staff.”
5 years ago
Peter R
“Although I cancel the order because I already had the coin the person was very polite about it”
5 years ago
Kevin Roberts
“I have been a Chards customer for more years than I care to own up to. If I am buying jewellery, bullion or coins I always go here first. The selling back process is easy too, give them a call, fix the price and the money is in your bank a few days later. They moved to a posh new showroom some years ago. The downside is you don’t get to chuckle at Lawrence’s corny jokes as part of service any more! I don’t recommend many companies but I have nothing but praise for this one. A very satisfied customer over many years.”
5 years ago
Ashar A
“Very straightforward process. Good rates (both selling and buying). Would highly recommend. I will be using again.”
5 years ago
Cecil N
“Item arrived quickly and was well packaged ”
5 years ago
PETER H
“Perfect, what more can I say.”
5 years ago
George W
“Friendly service”
5 years ago
David S
“Excellent, thank you”
5 years ago
Thomas R
“Outstanding service, swift delivery, and the coins are beautiful! Wonderful!”
5 years ago
Bradley T
“A Very Professional Company, Great Service!”
5 years ago
Neil S
“Very helpful and great service.”
5 years ago
David T
“Excellent service and well packaged coins for post”
5 years ago
Brian M
“Received in good condition”
5 years ago
Barbara C
“Efficient service.”
5 years ago
Ian B
“excellent service on the telephone, all my questions answered. My coin and presentation box arrived promptly and is exactly what I wanted. No doubt I will be using Chards again.”
5 years ago
PETER H
“easy”
5 years ago
Shane O
“Hi . It was a pleasure acquiring silver from CHARDS. My first telephone enquiry on 2 August 2019, was the first time I have ever purchased any sort of PM. The Customer Service, girl that took my call , was wonderfully patient and helpfull, while I continued asking a lot of stupid questions, and double checking various menial queries, she continued to be helpfull and, patiently waited for me to get up to speed. Also, the sales people at chards helped with other things, regarding my orders. Bottom line, after spending £464 in the first order, I came back twice more for similar purchases, and never felt interested in checking other Bullion /Coin dealers . I've recommended CHARDS to a friend who is considering precious metals. ”
5 years ago
rajasekar s
“excellent service”
5 years ago
Eric T
“First class service. Most helpful. Think your staff are brill. Thank you.”
5 years ago
Robert C
“Easy to deal with and prompt delivery. Informative easy to use web site.”
5 years ago
Anthony G
“Good transaction no problems. Staff very helpful.”
5 years ago
Stephen P
“I had issues ordering on-line but the friendly staff helped me. Once we’d removed the commas from my address everything went smoothly. They called to let me know that my package had been despatched and I received emails letting me know when it would be delivered. It was so easy and convenient.”
5 years ago
Christopher
“First Class experience and service involving many past satisfactory transactions. Dunno why I have to put in a password just to record an interest in a coin though :-(”
5 years ago