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Customer Reviews

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

Wizzlewozzle
“Always a pleasure. 10/10 coin and bullion dealer.”
a year ago
Linda Barker
“This site is so easy to use and has all the information you need to be comfortable in ordering from them. They kept me informed of the process as it was happening to provide my order. Packaging was excellent, and delivered within the time predicted. Thank you for such good service will use this site again.”
a year ago
Wizzlewozzle
“Easy and no fuss, delivered on time.”
a year ago
Peter
“...and another easy and straight forward purchase from Chards.”
a year ago
LSTP
“Best value in the market. Amazing people with honest kind and quick communication,safe delivery. I recommend and give 5 stars without doubts!”
a year ago
Margery Vice
“Always excellent service from Chards.”
a year ago
Jorge Choy
“I was going to rate it with three starts because I originally ordered a 2022 Gold Sovereign Bullion Coin In Sleeve. I placed the order and all went fine in the system. However, they then called me a week later saying they do not have it in stock (Please make sure the system is according your real stock) Why 5 start, because the support staff was really helpful, quick to resolve and friendly. Called me every time advising me with similar options and will refund me the difference. It is not common having good customer support nowadays from other companies. Thanks Chards team.”
a year ago
Anonymous
“As always coin arrived promptly as stated in e-mail.”
a year ago
Dave Wharton
“It is refreshing to deal with a business; that although who's prime function is to make money; takes a modest margin and fosters trust and radiates integrity.”
a year ago
Duncan Ross
“Excellent experience using Chards”
a year ago
Andrew
“Excellent service, they go out of there way to help.”
a year ago
david
“Very good service.will use again”
a year ago
Lloyd
“Item exactly as described. Kept up to date with emails and tracking. Great overall service. Will order again.”
a year ago
Mr Anthony Southern
“I have dealt with chards for two years now they can find exactly what you need if you are investing in gold or silver bullion a vast range of coins either English or foreign very helpful I would recommend them to anyone”
a year ago
Mr David Cooper
“First class service and great selection of bullion and collectable coins .”
a year ago
Philip
“Good speedy service and secure delivery”
a year ago
Frida H
“Son was delighted with his coin from his birth year ❤️ Arrived in plenty of time, presented beautifully in box.”
a year ago
Gabriel Duduta
“Great Service! Prompt delivery ,no issues whatsoever.”
a year ago
Paul Calvert
“Excellent service as always”
a year ago
Ian
“Satisfied with the service.”
a year ago
LINDA W
“Great service with speedy delivery & good communication.”
a year ago
John McMahon
“AS USUAL, BUYING FROM CHARD HAS BEEN A VERY POSITIVE EXPERIENCE. YOU'RE IN SAFE HANDS WITH CHARD.”
a year ago
christopher cripps
“Very pleased with the product and the overall service. I will use again.”
a year ago
Robert hernandez
“Thank you again for my online purchase. Easy along with fast delivery.”
a year ago
David
“First time I have used this company. I bought 5 silver coins that arrived quickly and well packaged and better value than the likes of Bullion by post.”
a year ago
Malcolm Murdoch
“Chards coins and bullion are outstanding if you are looking for anything related to bullion and coins them look no further than Chards great value and outstanding customer service.”
a year ago
Steven Hadley
“Easy pleasant,and informative transaction from start to finish Thank You ✅👍”
a year ago
N Davies
“All good with no issues, thank you”
a year ago
Mr G
“Ordered from Chards several times and have never had an issue. Always a great service.”
a year ago
Lee
“My personal experience with the Chards team was a very positive one. Being an overseas customer, vendor communication can sometimes be a challenge, but that was not the case with Chards. Their team was very helpful and responsive, and my purchase arrived ahead of time with no problems. I would highly recommend Chards to others and their inventory is excellent! First class!!”
a year ago
ROBERT
“Sometimes you may be disappointed diling with Chards but they fix problems and disappointment disappears. It's one of the best dealers...”
a year ago
Ricky Finn
“Order received and was in perfect condition as advertised , little mixup with my tracking info which was resolved by the amazing staff at the company will definitely use the company again”
a year ago
Steven Russell
“Excellent service not left a review up to now as a bit like an insurance company you don't know how good they are before making a claim. I had an issue with a coin I purchased and this was dealt with professionally and smoothly. Best of the dealers I use.5 stars”
a year ago
Alan Anderson
“Another beautiful coin from Chards. As expected.”
a year ago
John S
“Reliable Service”
a year ago
Jacob Lazarus
“Always first class service and competitive prices from Chards. Thanks guys🙏🏽”
a year ago
Mr Donald Macpherson
“fast service and secure fast postage. all packed safely”
a year ago
Steve Deardon
“Very helpful and got the item quickly, everything one would expect from a top firm, thank you,”
a year ago
JHM
“Good service. Reasonably priced. Prompt and secure delivery”
a year ago
customer
“Generally a good service, only a slight fright over acknowledgement of receipt of funds.”
a year ago