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Customer Reviews

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

mark prosser
“Okay First time buying the chards Fast delivery will Deal with again Was Hoping for one of those nice little little Chard bags too put my coins in Maybe next time With thanks Mark”
a year ago
David S
“Great staff service, but paid £11.25 for next day delivery and didn’t arrive until a further 2 x days,”
a year ago
Andy
“Have purchased plenty of times from Chards now and see no reason not to continue that way , never had an issue and prices are very competitive.”
a year ago
Christopher Jones
“Excellent service and cheapest rates as always”
a year ago
BJ
“Had no problems at all with my first time order, will use again in future.”
a year ago
Ewan
“I've bought and sold to Chards numerous times, I've always had a great experience. I've dealt with several bullion dealers in the past but ever since I started using Chards I've not used any other. Best for price and service.”
a year ago
Alan Anderson
“Beautiful coins. As expected.”
a year ago
philip lewis
“Prompt and reliable tracked all the way what's not to like.”
a year ago
Ibrahim Almaraghi
“Bought the first time, and it won't be the last! Thank you chards!”
a year ago
Richard Brooks
“Very pleased with my latest purchase. Dealt with Chards on many occasions and rate them highly. Many thanks, Richard Brooks”
a year ago
John Cooper
“Everything went smoothly.”
a year ago
Customer Dean Morris
“I found Chards to be very efficient and professional. I will be using this company again in the future. Many thanks.”
a year ago
Marion White
“Really lovely coin set for my brother in law’s 40th birthday, perfect condition and beautifully packaged. Arrived quickly and was a great price. Thank you”
a year ago
Margaret
“Excellent service quick and efficient”
a year ago
Nigel Wilding
“Brilliant quick service. Cheapest around for silver coins”
a year ago
Andrew Craven
“Prompt and good service.”
a year ago
Guillermo
“The transaction went smooth and fast delivery. Would definitely will use them again.”
a year ago
Linda Barker
“Easy to navigate the website. I found what I was looking for very quickly and items of my order that were out of stock chards kept me up to date when the items were coming in. Information was sent when the items were in stock and I was asked to select a delivery date. Very helpful information regarding damaged packaging too. I will recommend using Chards and will be using them again.”
a year ago
Pauline Nicholson
“Very prompt and safely packed”
a year ago
Mr Terry Doherty
“I am a newby,with chards.Really easy to deal with. Big shout out to Lesley, for having the time and patience ,to explain the procedure.”
a year ago
customer
“The information, the communication and dispatch was of the highest quality. Thank you The only thing that let you down was the packaging. The coin purchased was put into a spare button baggy and wrapped in bubble wrap and then put into a Manila covered package. it’s presentation was very lack lustre. The coin wasn’t cheap. Why not at the very least put it in a small presentation case or a coin wallet It was a gift and I had to go and find something to put it into. That could be the difference between using you again and may be not”
a year ago
Gavin Burgess
“Easy transaction. Great price. Thank you.”
a year ago
sheena21
“I don't buy a huge amount from Chards but always had a great customer experience. Buy with confidence!”
a year ago
James Howell
“Very happy good service polite and friendly staff would buy from again”
a year ago
Graham Vince
“I was recommended by a friend to buy bullion and he suggested Chards, have just received 1st delivery. Very happy. G. V.”
a year ago
Cristan Armitage
“👍5star service again”
a year ago
Cristan Armitage
“Great service”
a year ago
Laramie Clarke
“This was my first purchase from Chards. The Team was very helpful over the phone when I made it known I wanted to purchase a coin by sending a cheque(Make sure you fix the price). Unlike many other companies that only recognize payments by Bank Transfer & Debit/Credit Cards etc. They also asked if I wanted the coin encapsulated. All in all a good purchase at a very competetive price.”
a year ago
Mark
“Once again , good service , prompt delivery . I cannot thank these guys enough , helpful and very professional . Thank you”
a year ago
Rodbert C
“As usual, as we have come to get used to the service is swift, efficient and faultless. Thank you again!”
a year ago
customer
“excellent fast service”
a year ago
Malcolm Dick
“Very satisfied with the excellent service. Staff most helpful. Thanks. Malcolm”
a year ago
Ian
“Trusted supplier always Quality Service.”
a year ago
Sean Raffey
“Faultless, best service and price around, have used for several years and the service and pricing has been consistently excellent.”
a year ago
David Ramsden
“Honestly priced and efficient delivery. Will definitely shop with chards again”
a year ago
M R Harland
“Excellent as always.”
a year ago
Mr Marc Bamber
“Efficient and safely delivered, thanks.”
a year ago
GW
“Once again excellent service. Delighted with the items purchased.”
a year ago
Anonymous
“Another delivery on time as predicted of the product described!”
a year ago
Miles Byrne
“5 Stars, Both parcels arrived as soon as the items were available for shipping and the customer service helpline helped with queries regarding the product”
a year ago