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Customer Reviews

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

ANTHONY Smith
“Excellent coins, securely and discretely packaged, great service.”
a year ago
Charlie
“Today I received my first order from Chards and It was a good service and my items came as described. Two things to improve on would be: - the timing of dispatch - it took 4 working days until the earliest dispatch date. - there was no physical receipt inside my parcel - having spent a lot of money on my order I was expecting a physical receipt of some kind to come with it. I will be ordering again, thank you.”
a year ago
Loftyme
“Good service.”
a year ago
Elliot Free
“Reliable service, easy to navigate website, low prices. I heartily recommend and will keep buying from this vendor while those stay the same.”
a year ago
gareth HOLMES
“first time using chards and a excelent service will 100% use again”
a year ago
Gary Radford
“Excellent service as always, competitive prices and fast delivery. Brilliant.”
a year ago
Pete Gooding
“great service”
a year ago
Kirsty
“Good service”
a year ago
MR N
“Really good service, no fuss just exactly what you need. Will definitely use Chards again.”
a year ago
scott
“great ..just bought a few capsules... all good”
a year ago
Anthony Bateman
“good service and very good quality product”
a year ago
Chris Ackrill
“Item was as described. It arrived promptly, and was well-packaged.”
a year ago
Mr Steele
“Quality 50p coins at a competitive price. Backed up by good service. Will be delighted to buy again with confidence.”
a year ago
Terry Musk
“Had the sovereign that I wanted, easy to order at competitive price and delivered quickly”
a year ago
William Richards
“Excellent service all round, very helpful and friendly. Will definitely use them again”
a year ago
AndrewC
“First time buyer, great price, stock availability and plenty of notification with the delivery ... what's not to like.”
a year ago
GW
“This is my second purchase and yet again service was excellent. Communications are very good and any queries answered promptly.”
a year ago
MRMARTINJACKSON
“Excellent service, will use again”
a year ago
william
“Good service and quality”
a year ago
Ian Ross
“Prompt and efficient service”
a year ago
Anonymous
“Great, thank you.”
a year ago
Customer
“Delivered my silver as expected, not a con”
a year ago
Stephen Russell
“great service with great prices, many thanks”
a year ago
Wayne Pye
“Unbeatable on price. Slightly lengthy delivery, not really a problem on the scale of things. I would highly recommend them to anyone looking for the best value for their money.”
a year ago
Mrs Phyllis Curry
“always good manner when speaking to them on the phone, good delivery service again always on time.”
a year ago
CJ Organustomer
“Nice online site. Very well laid out email site purchases and prompt deliveries”
a year ago
Trevor
“Excellent, reliable service as always.”
a year ago
Pete F
“Beautiful 2022 gold sovereign arrived with in 5 days of placing my order. A small welcome to the world gift for my new grandson Alfred”
a year ago
Vincent Lee
“Been buying gold here since 2019. Very professional and efficient service. I think i'll be a customer with Chard for many years to come. Thanks. Vincent.”
a year ago
Alaric Snell-Pym
“Excellent range, excellent prices, the easiest to use and most informative web site of any bullion provider I've tried. Only moan is that support emails are a bit slow to reply, but when I actually phoned up everything was dealt with efficiently!”
a year ago
skybluesy
“Delivered as ordered. Royal mail did not hit the target of before 1pm and were a day late, however Chards kindly refunded £6. Good shop. 5 Stars.”
a year ago
Ian Hodgson
“Very pleased fast delivery”
a year ago
Ian
“Dependable and trustworthy”
a year ago
John McMahon
“BUYING FROM CHARDS IS ALWAYS A POSITIVE EXPERIENCE. ONCE AGAIN, THANK YOU CHARDS.”
a year ago
helen
“Prompt efficient service as always”
a year ago
Chris Swann
“Prompt and reliable, what more do you need?”
a year ago
Craig Smith
“Great service 💢”
a year ago
PETER MILES
“I ordered the coin but it was not in stock, i was kept well informed regularly when the coin would be available, then i was emailed that the coin was in stock and it was delivered within days, excellent professional service.”
a year ago
Andy
“Very happy again , no complaints as usual . Very happy to continue to make purchases .”
a year ago
Iain
“I was so disappointed in the design of the 2012 sovereign (and half) which fails totally in the bullion version. So finally I decided to buy from Chards the Proof pair - you were the only supplier offering a pair (and of course I should have made that decision years ago!). As usual, staff are pleasant and helpful and they despatched the coins as soon as I had made the payment. Thank you. Iain Marr”
a year ago