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Customer Reviews

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

Babak
“Good price and fast delivery”
2 years ago
glenn mellor
“Positive and reliable dealers thank you incredible speedy delivery”
2 years ago
The RJ
“Excellent service, even sent a sweetie along with my last order. Much appreciated.”
2 years ago
Mr john parry
“Good service as always, shipping reasonable”
2 years ago
Eric Stoddart
“I have been buying gold proof sovereigns from Chards since 2002 and I have always found their prices competitive and customer service excellent. I am sure I shall continue to buy from them for many years to come as they are so reliable. Eric Stoddart”
2 years ago
J Smith
“Once again very helpful and professional quick and speedy delivery.”
2 years ago
Tim Little
“Super products, great communication and prompt delivery. Products were well packaged. Would deal with again.”
2 years ago
The RJ
“Incredible service and very happy with my latest purchases.”
2 years ago
Mark Morcos
“Excellent service and prompt response from the staff, well done”
2 years ago
Gazz
“Excellent service, pleased with the silver Kookaburras”
2 years ago
MISS TRACEY TAYLOR
“Excellent service and price, would recommend.”
2 years ago
jake
“Excellent service, communication good and delivery as promised”
2 years ago
Steve
“Easy and quick transaction.”
2 years ago
Steve
“Nice easy transaction.”
2 years ago
Tim
“Great company to deal with. Coin was despatched promptly and with bombproof packaging. Reasonable prices too”
2 years ago
kevin aberdeen
“good cant fault chards”
2 years ago
Mr David Jordan
“Because I have an account and subscribe to your newsletter I got advance notice of the 2022 sovereign release date and an email with a link to the sales page. Without that I no doubt would have missed the opportunity to get one of these very popular coins. I had forgotten that you do not take payment by credit card (unlike The Royal Mint) so did not have sufficient in my current account to cover my original intent to buy 3 sovereigns and a half. Perhaps a reminder of this in your advance notice emails would be helpful for the small time investor like myself. I received an email offering free delivery but this did not arrive until after I had placed my order. Could that have come the day before? But for this I would have given 5 stars. After sales was excellent, messages on my answering machine plus email to give notice of despatch day ensured I was in to take delivery.”
2 years ago
VICTOR JOHN BAILEY
“Excellent service as always. I have use Chards numerous times and have always received tip top service.”
2 years ago
Ali
“This is the place to obtain the best value Coin.”
2 years ago
C J Watson
“Excellent service and price.”
2 years ago
Robby
“Chards sell at a great price but delivery can be longer than some other suppliers. They are honest and upfront about the delivery and give good communication. I'm happy with the service and coin I received. I would definitely buy through them again 🙂”
2 years ago
John C
“Brilliant service as usual”
2 years ago
J. SAYERS
“Good service, good price and now free delivery! What more could you want?”
2 years ago
Guest
“order process clear. delivery details clear. delivery as outlined. goods securely wrapped. goods as described.”
2 years ago
Michael Dawson
“Excellent service, great communication. Buy with confidence from Chards”
2 years ago
Ann
“Ordered a 2022 sovereign on day of issue. ordering went smoothly, no hassle on website. Was given a delivery date which was inconvenient for me, contacted Chards, Customer Services and date was changed with no problem. Coin received on day I wanted. very pleased with purchase. Will use again”
2 years ago
Paul
“Excellent reliable service with every purchase I have made. Fully intend to make many more purchases in the future. Highly recommended.”
2 years ago
John H
“Great service and best price on release day”
2 years ago
Paul Freeman
“brilliant products, safe postage, great price”
2 years ago
Connor
“Amazing customer service, very good quality control and diligent administration make Chards what they are. Cannot recommend enough and thank you everyone for your help and patience with my purchase.”
2 years ago
Michael Fletcher
“Excellent service recently following a minor setback. Staff contacted me twice to discuss my need and went the extra mile to source and provide it. Packaging secure and prompt delivery, many thanks”
2 years ago
Keith Bunch
“All very straightforward will be buying from them again and trustworthy”
2 years ago
ali toosi
“I was extremely pleased with the service & the Coin I purchased. As a research analyst, I viewed all other firm's offers & found Chards to be the best value in the marketplace. Thank you”
2 years ago
James Calligan
“very nice friendly helpful staff , got the job done well so far ;)”
2 years ago
Terence Ellis
“Recently made a purchace from Chards. The service was excellent. The staff were very friendly and very helpful. I was very pleased with the help and support that I received. Thank you”
2 years ago
Customer
“Excellent service, good price, kept informed and quick & efficient”
2 years ago
michael revill
“They offer a competitive way of buying bullion and if any problems or delays they keep you informed ways a pleasure to deal they provide a 1st class service and products”
2 years ago
Steve Tinsley
“Excellent service from order process to delivery. Communication was second to none - customer services kept me informed all the way from confirming order and delivery made on time and date stated. Highly satisfied and would not hesitate in recommending their services.”
2 years ago
George
“Straightforward transaction professionally executed - as usual. Many thanks.”
2 years ago
Mitch
“Kept informed by email and even a phone call at every stage of the process. Very impressed with the packaging, no chance of any damage while in transit. First purchase and have already made another.”
2 years ago